Reputación, satisfacción y vínculo afectivo en el marco de la tercerización laboral en Colombia

Palabras clave: reputación corporativa, satisfacción laboral, vínculo afectivo, contrato de tercerización

Resumen

El presente estudio se propuso indagar por la forma en que los trabajadores en condición de tercerización laboral conciben su nivel de satisfacción en su trabajo, y el grado en que dicha valoración puede ser afectada en función de su propia percepción de reputación sobre la empresa subcontratista (su empleador) y la empresa usuaria (su cliente), así como de su nivel de vinculación afectiva con respecto a cada una de ellas. Para ello se planteó un modelamiento de ecuaciones estructurales mediante mínimos cuadrados parciales, empleándose cuatro hipótesis correlacionales y dos hipótesis de mediación. De esta manera, se aplicó un instrumento transversal sobre una muestra de 138 trabajadores tercerizados, vinculados a una misma empresa subcontratista en Colombia. Los resultados obtenidos indican que la reputación de esta empresa parecería incidir ligeramente sobre la vinculación afectiva de los trabajadores con respecto a ella misma, más no sobre su propia satisfacción en el trabajo. Finalmente, se observa una fuerte incidencia de la reputación de la empresa usuaria sobre la vinculación afectiva de sus trabajadores, variable que a su vez ejerce un rol de mediación parcial dentro del vínculo existente entre la misma reputación (de la empresa usuaria) y la satisfacción de los trabajadores.

Biografía del autor/a

Orlando E. Contreras-Pacheco, Universidad Industrial de Santander

Doctor en Management, Universidad Industrial de Santander,
Bucaramanga - Colombia, ocontrer@uis.edu.co

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Cómo citar
Contreras-Pacheco, O. E. (2021). Reputación, satisfacción y vínculo afectivo en el marco de la tercerización laboral en Colombia. Revista CEA, 7(15), e1935. https://doi.org/10.22430/24223182.1935

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Publicado
2021-09-30
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Artículos de investigación
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