Revisión de los factores que inciden entre el greenwashing y el green brand equity: una agenda investigativa
Resumen
Objetivo: identificar los elementos o factores que influyen en la relación entre el greenwashing y el green brand equity.
Diseño/metodología: para llevar a cabo este estudio se optó por una metodología de tipo exploratorio con un enfoque cualitativo, destacando la búsqueda conceptual que delineó a los autores clave y los factores asociados a través del análisis documental.
Resultados: la indagación reveló que los factores vinculados en esta relación incluyen el green trust, green brand image, brand credibility, green satisfaction, green brand association, green concern, green confusion, green brand attitude, word of mouth, brand avoidance, green perceived risk, green brand perceived value, green loyalty y green brand legitimacy, los cuales son estudiados en la literatura y, dependiendo el contexto, tienen diferentes roles en esta relación.
Conclusiones: se concluye que esta relación constituye un área de investigación subexplorada; sin embargo, se presenta como una oportunidad para profundizar en la comprensión de los efectos generados por el greenwashing en diversas marcas a través de los factores mencionados anteriormente.
Originalidad: este estudio amplía el análisis de los impactos del greenwashing en el green brand equity al identificar los factores que inciden o pueden mediar en esta relación, señalando también las posibles direcciones futuras de investigación, brindando los factores que se pueden estudiar en diferentes contextos.
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