Knowledge Transfer and Calibration and Measurement Capabilities at National Metrology Laboratories
Abstract
The process of declaration of Calibration and Measurement Capabilities (CMCs) implies that National Metrology Laboratories (NMLs) must be continuously up to date on new topics, participate in international comparison programs to demonstrate their technical capabilities, and implement new measurement services derived from such comparisons. The absorptive capacity of an organization, in the context of dynamic capabilities, is the ability to identify the value of new external knowledge, assimilate it, and turn it into a commercial product. This absorptive capacity is an internal mechanism of an organization to evaluate how much of the external knowledge it can assimilate given its internal knowledge. The objective of this study is to evaluate the possible connection between CMCs and the development of new calibration services to propose them as indicators of the knowledge transfer and absorptive capacity of NMLs. Three national laboratories (in Mexico, Brazil, and Argentina) were studied to conduct a descriptive analysis of their total CMC value in the period from 2001 to 2020 using the database of the International Bureau of Weights and Measures. Because public data are scarce, this article only described the declared capabilities and measurement services of Mexico’s NML, as well as their possible relationship with a growing number of new customers. It was concluded that the process of declaring CMCs is continuous and directly related to the creation of new measurement services and new customers. As a result, this article proposes said process as an indicator of an organization's knowledge transfer. However, future work should collect more empirical information for a subsequent in-depth analysis because no study so far has systematically investigated this process.
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