Analysis of Indicators of Surgical Services Management at a Tertiary Care Center
Abstract
Nowadays, clinics and hospitals are increasingly interested in analyzing the data generated during hospital procedures, especially regarding operating rooms, to implement standards that result in good health care practices and optimize service provision. Therefore, the objective of this study was to analyze, using statistical tools, the data of indicators generated by operating room processes at a tertiary care center. The methodology adopted here was focused on applying exploratory statistical analysis and statistical control to four main indicators of operating rooms (collected between 2004 and 2019): number of surgical interventions, operating room use, operating room use for elective surgeries, and surgery cancellation rate. The behavior of these indicators was determined and interpreted. It was observed that process controls and standards should be established by structuring and creating indicator analysis tools. This should help the areas in charge of health care control at health care units to make adequate scientific and managerial decisions.
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