Orientaciones, dinámicas y motivaciones para la obtención del producto innovador verde
Resumen
La preocupante situación ambiental actual a nivel mundial ha puesto a reflexionar a empresas del sector manufacturero, al igual que a sus clientes, sobre la necesidad de desarrollar y adquirir, respectivamente, un producto innovador verde (PIV). Algunas de las razones por parte de los consumidores están sustentadas en una mayor conciencia ambiental, preocupaciones éticas, motivos morales, así como la sensibilización sobre qué planeta se proveerá para las futuras generaciones. Por parte de las empresas, muchas aún no se encuentran convencidas de los beneficios que obtendrían al incursionar en el desarrollo de productos verdes. Del mismo modo, más allá de contribuir al cuidado del medio ambiente, las empresas también requieren de otras motivaciones que las impulse a destinar recursos y esfuerzos en innovación ecológica. Con la intención de avanzar en la comprensión de las empresas y de los clientes con relación a la necesidad de articular tanto sus requerimientos como sus deseos, a la vez, como un impulso a los académicos para el progreso de la investigación del PIV. En este artículo, sobre la base de la literatura, se exploran alternativas sobre cómo abordar en el ámbito organizacional el paradigma del PIV, así como qué inspira a las empresas y a clientes para su obtención. Los resultados del estudio detectaron una serie de impulsores relacionados con orientaciones en función comprender las necesidades del cliente ecológico, dinámicas para llevar a cabo a nivel de la organización y motivaciones tanto del cliente como de las empresas en procura del alcance del PIV, presentando una asociación, que establece la propuesta de un marco orientado la consecución y compra del PIV. En virtud de lo anterior, los investigadores y los gerentes corporativos y operativos tienen la oportunidad para generar aportes importantes en esta temática bajo sus diferentes líneas de actuación, tanto en el ámbito académico como en el gerencial.
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